Logo graphic reading 'Here if you need us'

We're here if you need us during the summer holidays (and beyond).

We've updated our popular cost of living support hub with a range of free summer activities we've organised, free packed lunches for young people, places to get free (or £1) children's meals, money advice, and more. Please let us know if we could help you or someone you care about.

Welcome to Bolton at Home

We manage and maintain around 19,000 properties in Bolton and beyond. On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.

Tap here to learn more about us.

Call us

01204 328000
8am to 5.30pm (Mon - Fri)
You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.

Use our webchat

Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.

Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.

Message us on Facebook

Available 8am to 5.30pm (Mon - Fri)
Tap here to message us on Facebook (opens in a new tab)

Visit our reception

98 Waters Meeting Road
Bolton, BL1 8SW
8.45am to 4pm, Monday - Thursday

Good to know if you're a customer

  1. Starts at Home Day 2024

    Starts at Home Day 2024

    We’re highlighting the difference that supported housing makes to people as part of today’s Starts at Home Day (30 August). 

    The Starts at Home campaign is led by the National Housing Federation (www.housing.org.uk) and recognises how supported housing helps hundreds of thousands of people each year to regain their independence and confidence. 

    30 Aug 2024 07:00
  2. We currently have one property for sale in Heywood.

    We currently have several properties going to auction. This news article includes the link to more information on each property.

    For more information on these properties, please tap here: www.boltonathome.org.uk/properties-for-sale.

    If you'd like to learn more about why we sell some of our properties, and how we're working to reduce the overall number of empty homes we have, tap here: www.boltonathome.org.uk/empty-properties.

    28 Aug 2024 10:00
  3. Five steps to check your Fire Doors are safe (contact us if you think something's wrong)

    Do you know the five steps to check the Fire Doors in your building would properly protect you and your home in the event of a fire? And would you know how to report any issues to us? It’s crucial that you let us know if there are any.

    Don't worry if you’re unsure or need a refresher. Read on to see our five-step guide to checking Fire Doors.

    26 Aug 2024 09:00
  4. Your water could be affected by bacteria if you've been away from home or haven't used taps

    You may already know that there's a chance the safety and quality of your water could have been affected by the growth of bacteria (such as Legionella) if you’ve been away from home for a bit - for example, if you've been on holiday, or in hospital.

    Read on for our six quick steps on keeping your water clean and safe.

    23 Aug 2024 10:00
  5. Video: see how Careline Telecare devices can boost confidence and independence at home

    Read on to watch a short video where Natalie (from our Careline service) talks you through how our Careline Telecare devices – like epilepsy sensors, medication dispensers, fall detectors, and more can boost confidence and promote independence at home.

    22 Aug 2024 10:00
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