Animated header text reading 'Cost of living support'

Did you know we do way more than just housing? We also offer support, advice, and activities if you need help with food and energy costs + more.

Visit our hub for money/energy advice, affordable recipes, social activities nearby, food pantries, healthy home living, digital and employment support, and more.

Welcome to Bolton at Home

We manage and maintain around 19,000 properties.

As well as providing homes, we offer a range of other services. These are available to our tenants, and some are open to other residents living in our communities. You can tap here to learn more about us.

On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.

You can scroll down to see our main contact details, or tap here to see all our contact details on our main Contact us page.

Latest news and updates from us

  1. Campbell House: an update on its future

    Campbell House: an update on its future

    While Campbell House in Farnworth, Bolton, closed as an extra care housing scheme, there are positive plans for its future. Local charity Backup will use the building for short-term accommodation for young people at risk of homelessness. Backup's proven expertise in managing similar projects means the building will be in good hands, providing much-needed support to young people in our community.

    Read on for more details about this positive change and the outstanding work Backup does.

    31 Mar 2025 15:00

  2. An update on our new build developments

    In 2020 we set an important milestone of developing 1,400 new homes by 2026, and we’re on course to hit this target.

    We set this goal because we’re committed to increasing the supply of affordable quality housing. This will help to ease waiting lists and provide more family homes. Developing new homes also benefits our current and future customers by increasing the housing options available.

    31 Mar 2025 11:00

  3. Smoke alarms can only save lives if they're working (plus, a link to more safety advice)

    Next in our series of quick home safety tips: smoke alarms. Remember: they can only save lives if they're working, so test them regularly.

    Taking a moment to test your smoke alarm can provide immense peace of mind – and it could be crucial in protecting you and/or your family in an emergency.

    You should check your smoke alarm at least once a month by pressing the test button until the alarm sounds.

    For more home and building safety advice, tap: www.boltonathome.org.uk/building-safety to visit our Home and Building Safety Hub.

    28 Mar 2025 11:00

  4. Our policy for items left in communal areas: explained in two minutes (March 2025)

    If you have access to communal areas, your tenancy agreement or lease will state that items should not be left in these areas.

    Read on to watch a short video (2 mins) that explains our policy for items left in these areas. It’s an essential watch if you live in a building with communal areas.

    25 Mar 2025 13:00
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Get in touch

Call us

01204 328000
8am to 5.30pm Mon - Fri

You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.

Use our webchat

Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.

Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.

Email us*

info@boltonathome.org.uk

*Please note: we ask that you report all repairs over the phone as we may need to take information from you, and/or confirm an appointment. To speak with a member of our team please call 01204 328000.

For all other queries please provide your name, address, and contact number along with a brief summary of your query. This will help us to resolve your enquiry or signpost to the relevant team.

Message us on Facebook

Available 8am to 5.30pm, Mon - Fri
Click here to message us on Facebook (opens in a new tab)

Visit our Valley House reception (open Monday to Thursday)

98 Waters Meeting Road
Bolton
BL1 8SW
8.45am to 4pm, Monday - Thursday