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Did you know we do way more than just housing? We also offer support, advice, and activities if you need help with food and energy costs + more.

Visit our hub for money/energy advice, affordable recipes, social activities nearby, food pantries, healthy home living, digital and employment support, and more.

Welcome to Bolton at Home

We manage and maintain around 19,000 properties.

As well as providing homes, we offer a range of other services. These are available to our tenants, and some are open to other residents living in our communities. You can tap here to learn more about us.

On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.

You can scroll down to see our main contact details, or tap here to see all our contact details on our main Contact us page.

Latest news and updates from us

  1. Would you know how to spot Cuckooing in your neighbourhood?

    Cuckooing is where organised criminals take over the home of a vulnerable adult for criminal activity. It could involve using the property to deal, store, or take drugs, to engage with sex work, as a place for criminals to live, or to financially abuse the tenant.

    Your safety matters. Read on to learn how to spot the signs and report Cuckooing if you suspect it.

    21 May 2025 13:00

  2. Four Million Homes: relaunch webinar

    Four Million Homes programme relaunch webinar

    We’re highlighting an upcoming opportunity for our tenants to join the Four Million Homes programme relaunch webinar on 5 June 2025 from 3pm to 4pm. This programme is about supporting positive change in social housing, giving residents training, guidance, and information about their rights and how to stand up for them. Read on for details.

    20 May 2025 10:00

  3. New strategy to support customers

    New Vulnerable Customer Strategy to support customers

    We’ve introduced a new Vulnerable Customer Strategy to better support customers who may face extra challenges in their daily lives. This strategy focuses on improving how we listen, respond, and offer the right support to help people keep their homes and live independently. Read on for details.

    19 May 2025 15:00

  4. Meet some of our Manbassadors and see the power in community #MentalHealthAwarenessWeek

    As part of Mental Health Awareness Week 2025 (12 to 18 May), we’re shining a spotlight on men’s mental health via our Bolton Manbassadors project.

    The project transforms everyday locations — barbers, gyms, pubs, and cafes — into local mental health ambassadors, bringing support to the places men already go to. This innovative programme has created comfortable locations where men can speak openly about their mental health.

    Read on to learn more and for details if you're keen to be involved.

    16 May 2025 16:00
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Get in touch

Call us

01204 328000
8am to 5.30pm Mon - Fri

You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.

Use our webchat

Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.

Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.

Email us*

info@boltonathome.org.uk

*Please note: we ask that you report all repairs over the phone as we may need to take information from you, and/or confirm an appointment. To speak with a member of our team please call 01204 328000.

For all other queries please provide your name, address, and contact number along with a brief summary of your query. This will help us to resolve your enquiry or signpost to the relevant team.

Message us on Facebook

Available 8am to 5.30pm, Mon - Fri
Click here to message us on Facebook (opens in a new tab)

Visit our Valley House reception (open Monday to Thursday)

98 Waters Meeting Road
Bolton
BL1 8SW
8.45am to 4pm, Monday - Thursday