Advice on Coronavirus COVID-19

Header image reading 'Coronavirus COVID-19 advice', linking to boltonathome.org.uk/coronavirus-covid-19.

We want to let you know that we’re closely monitoring the situation around Coronavirus COVID-19.

We’ll do our utmost to maintain essential services though we have little choice but to do some things a bit differently for the time being. 

Click here for more information from us on COVID-19.

Here's our latest news

  1. Recognising and supporting care leavers, Greater Manchester Care Leavers Week 2020

    Recognising and supporting care leavers

    It's been Greater Manchester Care Leavers Week (#GMCLW), celebrating the talents and achievements of care leavers. Saeed Atcha is a care leaver from Bolton who was in and out of care from being a baby. He has a message to share.

    06 Nov 2020 17:00
  2. Property for sale- Blackhorse Close, Blackrod

    Property for sale- Blackhorse Close, Blackrod

    Property for sale at Blackhorse Close, Blackrod. If you’re interested, please follow this link: https://www.rightmove.co.uk/property-for-sale/property-85975069.html.

    06 Nov 2020 15:00
  3. Property for sale- Lords Stile Lane, Bromley Cross

    Property for sale- Lords Stile Lane, Bromley Cross

    Property for sale at Lords Stile Lane, Bromley Cross. If you’re interested, please follow this link: https://www.rightmove.co.uk/property-for-sale/property-85975102.html.

    06 Nov 2020 15:00
  4. Preventing and tackling homelessness World Homeless Day 2020

    Preventing and tackling homelessness

    It’s World Homeless Day on Saturday 10 October. It’s a time to reflect on what’s being done to prevent and tackle homelessness, and recognise that more solutions will be needed to help as many people as possible.

    09 Oct 2020 11:00
  5. You can be confident in how we deal with domestic abuse and violence if you need help

    You can be confident in how we deal with domestic abuse and violence if you need help

    We’ve received a housing industry accreditation and been commended for the way we support victims and survivors of domestic abuse.

    08 Oct 2020 12:00
  6. Sharing social value impact on Housing Day

    The social value of Greater Manchester’s housing providers over the last financial year (April 2019 to March 2020) has been published to show the collective value of housing associations to local communities around Greater Manchester.

    07 Oct 2020 16:00
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Customer notice

We ask you to please:

  • show respect and courtesy to our employees at all times;
  • be reasonable and allow us time to respond back to your requests;
  • provide us with as much information as possible to help us find solutions to your feedback;
  • respond back to us as soon as you can if we make contact with you by any method.

We won't tolerate: 

  • making threats or unreasonable demands towards other customers or our employees;
  • any form of harassment of personal attack either verbally, written or in-person;
  • discrimination towards other customers or employees including racist, sexist, homophobic or any other form of offensive language;
  • aggressive, threatening or violent behaviour or communication.

In order to keep you, your family, and our employees safe at all times during a home visit, we've put a number of measures in place that are consistent with the latest Public Health advice. Click here to visit our COVID-19 advice Hub for information on what happens if we need to visit your home.

When we visit you, we'll treat you and your home with respect and we ask that you give us the same consideration. We respectfully request that you don't smoke in your home while we visit and ask that you remove any pets from our work area until we leave. 

Thank you for your co-operation. Take care.

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Your information

Bolton at Home are committed to looking after your personal data. To ensure that we process and manage your data in line with current legislation.

Click here to find out how to access your personal data, or as a business how to access our data disclosure process.

If you have any queries, please contact IG@boltonathome.org.uk

Modern Slavery Act 2015

We're committed to ensuring there is transparency in our business and in our approach to tackling modern slavery and human trafficking. Click to view our Modern Slavery and Human Trafficking statement.

Smell gas?

If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Services line immediately on 0800 111 999, which is open 24 hours a day.