Important notice

Important customer notice

We are currently experiencing some issues with our main phone line 01204 328000.

Please bear with us whilst we try to get this resolved. Calls are coming through to us sporadically, so if you don’t get through first time, please try again.

Alternatively, you can contact us via our webchat service or Facebook.

Thanks for your understanding.

How can we help?

We want to let you know that we're closely monitoring the situation around COVID-19.

All the latest for our tenants and residents

  1. National Customer Service Week 2021

    National Customer Service Week

    We round off this National Customer Service Week (4 to 8 October) by saying thanks, outlining how to contact us if you need or to give us feedback, and highlighting customer service training coming soon if you’re interested.

    08 Oct 2021 11:00
  2. 1 October is the International Day of Older Persons 2021

    1 October is the International Day of Older Persons

    Today (1 October) is the 31st International Day of Older Persons. It's led by the United Nations and is a day for awareness of wellbeing, contributions to society, safety and reconnecting. Here's a quick update on activities, getting involved, being 'eyes wide open' to signs of abuse and a reminder of how to get in touch with us if you need. 

    01 Oct 2021 13:00
  3. Photo exhibition celebrates local people, spotlights their experiences during the pandemic, and spreads hope

    During August 2021, our Community Investment staff teamed-up with 19-year-old Milly Stanworth- a local photographer who’d been recommended to us by a member of the Sabden Growers group- to create a photo exhibition that’d spotlight residents' experiences during the pandemic.
     
    Read on to see the photo exhibition and hear the stories of those featured.
    27 Sep 2021 08:00
  4. Recognition for stopping people falling into homelessness during the pandemic

    Recognition for stopping people falling into homelessness during the pandemic

    We've been shortlisted for the UK Housing Awards (25 November) in the Homelessness Partnership of the Year category. It’s for emergency housing efforts led by our Homefinder Services, which allocates housing and provides tenancy advice.

    24 Sep 2021 15:00
  5. Energy price rises and Universal Credit changes - What to do if you’re worried about your finances

    Energy price rises and Universal Credit changes - What to do if you’re worried about your finances

    Many households are facing a financial squeeze this autumn. Energy prices are increasing and the £20 uplift to Universal Credit, introduced by the government during the pandemic, ends on 6 October. We're here to support you if you're worried about keeping on top of finances and paying bills. 

    23 Sep 2021 11:00
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