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Careline gives Colin the independence he needs
Our Careline service delivers potentially life-saving support to thousands of people across Bolton.
For those who have a disability, health issue or mobility problem, Careline offers daily welfare calls, a check in ‘I’m OK’ service and 24-hour emergency assistance.
Careline gives day-to-day reassurance to service users and their families, as Kay explains. Kay’s father-in-law, Colin (not his real name), a former plasterer from Halliwell, has been getting support from Careline for over a year
“Colin is 82 and was diagnosed with Alzheimer’s just over a year ago. My mother-in-law had passed away the year before and that’s when we first noticed how forgetful Colin had become. I think she used to prompt him to do things like taking a shower.
“With Careline, Colin gets a wrist band with a button he can press if he needs urgent support. This would put him through to an operator who’d be able to get him the help he needed. He hasn’t had to use it yet, but it gives us peace of mind knowing that someone would be there for him.
“Where Careline really makes a difference though is through the welfare calls he gets every evening. Colin’s a friendly, sociable chap and he looks forward to his Careline chats each day. The team at Careline say they enjoy talking to Colin as well.
“With carers visiting twice a day to make him hot meals, and family members dropping by – he has three children, three step-children and several grandchildren – Colin is well supported and able to live independently in his own home.
“The Careline service plays an important role in his care. It’s not just about checking in; the daily conversations really give Colin a boost.
“One thing he’s always been keen on is model railways. Now that lockdown restrictions have eased, he’s able to go to a model railway club each week. Having the Careline wrist band means he can access support when he’s out and about. All in all, the service helps him to stay as independent as he can at the moment. It really is a lifeline for him and for us.”
If you enjoy your independence but need support to manage on your own, then our Careline service can help.
There’s a choice of options available. You could have a pendant, wrist band or telecare unit with an alarm call button. And we can fit your home with specially-designed sensors that let us know when something is wrong.
We’re upgrading our Careline technology. You can read about it here: bit.ly/3tr1Izv
To find out more about Careline, call us on: 01204 335733 or send an email to: careline@ boltonathome.org.uk