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News from Bolton at Home

Here you'll find our most recent news articles, from important tenant updates and new housing developments, to new community initiatives and activities.

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Helping others and being more involved

Helping others and being more involved

Ahead of International Volunteer Day on 5 December- we’d like to say a big thank you to all who’ve been (and still are) volunteering at the frontline of the COVID-19 response, addressing the challenges posed by the pandemic, making sure everyone’s safe, and being there in other ways for people and our planet.

Whether you’re making sure people are getting the essentials they need, preventing people from feeling lonely and isolated, or sharing your skills and experiences in different ways – we applaud your community contributions and social impact.

Volunteering inspires too. If you haven’t considered it before - it can help you make new friends, learn new skills, advance your career, and even feel healthier and happier.

If you’re thinking about volunteering and changing lives but you’re not sure where to begin, we recommend you contact Bolton CVS (Community and Voluntary Services). They have a really useful webpage here:

Also, the team at Bolton CVS has reopened registration for Urgent Response Volunteers to support the rapid testing and vaccination against COVID-19.  


Can you help to support this vital next phase of the pandemic?  

As an Urgent Response Volunteer, you may be called upon to support activities such as COVID-19 testing site support, vaccination site support or vaccination enquiry phoneline support.

You don’t need to be a current volunteer to register. If you previously registered as an Urgent Response Volunteer but were not called upon, feel free to re-register. 

Please email if you’d like to register or if you have any questions.


Want to get more involved with Bolton at Home?

We work with volunteers and support volunteer groups to build sustainable communities through local projects, activities, events and facilities. Thank you to everyone who has dedicated their time to helping others.

Between April 2019 and March 2020:

  • 439 tenant volunteers got involved with Bolton at Home and 575 volunteers overall were involved in community projects or groups.
  • 76 community groups and tenants’ and residents’ associations were supported by Bolton at Home.
  • 69,124 hours were contributed by volunteers who run community groups, manage buildings or organise activities.

If you want to help improve services for tenants, there are different ways that you can get involved.

• Help improve your local community by joining a community group or tenants’ or residents’ association.

• Have a positive impact on our services to tenants and residents as a member of our customer-led Scrutiny Group. 

• Take part in decision-making by applying to join our Operations Committee or Board when opportunities become available.

• Let us know how we’re doing by feeding back compliments, complaints or suggestions.

• Give us your views to help us improve our services and policies as a member of our Resident Voices Channel, our new customer involvement programme (

Like other organisations and groups we’re working a bit differently to be COVID safe at this time but, if you’re interested in getting more involved with Bolton at Home, please email our Community Investment Team at

Thank you.

Bolton at Home on air!

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We've partnered with Bolton FM to bring exclusive interviews from our staff live on-air!

You can learn more, and listen to our previous Bolton FM broadcasts by clicking here.

Tap4 issues

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This quarter, we thought you’d find our 2020/21 Annual Report more useful than a standalone issue of TAP4.

Why? Because it includes more detail on many of the topics we’d otherwise include in the latest TAP4 issue.

  • a breakdown of how we spent EVERY PENNY from each pound of rent you'd paid us, 

  • how building NEW BUILD HOMES benefits you, regardless of whether you live in one, 

  • and the exact number of COMPLAINTS we’ve received, as well as some examples of how we’ve learnt from them (such as missed appointments, fly tipping, and our Antisocial Behaviour Policy). 

Want to read a previous issue of TAP4? No problem. They're listed below:

Past TAP4 issues (newest first):

Click here to read TAP4 Issue 7

Click here to read TAP4 Issue 6

Click here to read TAP4 Issue 5

Click here to read TAP4 Issue 4

Click here to read TAP4 Issue 3

Click here to read TAP4 Issue 2

Click here to read TAP4 Issue 1