The Be One Homes logo.'

We’re excited to announce that from 1 April 2026, Bolton at Home will officially become Be One Homes.

We’ll still legally be known as Bolton at Home until then, but you’ll start seeing our new look much sooner.

Please continue to use the Bolton at Home website (this site) for information on reporting repairs, paying your rent, tenancy information, help with antisocial behaviour, and more for the time being. We'll let you know when to start using our new website for these things.

Welcome to Bolton at Home

We manage and maintain around 19,000 properties.

As well as providing homes, we offer a range of other services. These are available to our tenants, and some are open to other residents living in our communities. You can tap here to learn more about us.

On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.

You can scroll down to see our main contact details, or tap here to see all our contact details on our main Contact us page.

Latest news and updates from us

  1. Building safety - high rise action day

    Building safety - high rise action day

    We’re excited to invite residents of our high-rise buildings to our upcoming Building Safety Action Days.

    These events are part of our ongoing commitment to improving the safety, condition, and wellbeing of your homes and community. They’re specifically for residents living in our high-rise buildings (those with at least seven stories or 18 metres in height).

    We’re starting things off at Fernstead House, Rogerstead House, and Blackshaw House. 

    28 Jul 2025 13:00
  2. Events and activities for you and yours to get involved with this summer (2025)

    Each year, we organise and support a variety of summer activities for you and yours to enjoy. We also support Urban Outreach’s 'Bolton Lunches' project, which provides free packed lunches to children and young people throughout the summer holidays.

    Read on to see which activities we’ve planned for the 2025 school summer holidays, along with details on how to access this year’s Bolton Lunches scheme. We’ll keep this list updated as more activities are confirmed.

    Please note: some sessions may require advance booking. We’ve included a note for activities where this is the case.

    24 Jul 2025 12:00
  3. Our Board vacancy closes at 9am, Monday 21 July 2025: could you or someone you know be a perfect fit?

    As a board member, you’ll help set our long-term strategic direction, support business planning, and oversee risk monitoring.

    We’re particularly interested in those with experience in strategic asset investment and/or property development. Insight into the social housing sector is a plus, but we’re open to those from comparably regulated and customer-focused sectors.

    We’re committed to equality and diversity, and we welcome applications from first-time board members. If you’re passionate about helping us provide homes and support services that enable people and communities to flourish, we’d love to hear from you.

    16 Jul 2025 09:00
  4. Reporting antisocial behaviour to us outside of office hours (July 2025 update)

    We have a new number for reporting antisocial behaviour outside of our office hours.

    If you’re experiencing any issues with antisocial behaviour, or have any concerns about how we’re dealing with these issues, please visit www.boltonathome.org.uk/tackling-asb for up to date contact details and further information on what we’ll do after you make a report.

    Please remember that serious crime, such as suspected drug crime and violent crime, should be reported direct to the Police, who have greater investigatory powers and tools. Always call 999 if someone is in immediate danger.

    02 Jul 2025 15:00
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Get in touch

Call us

01204 328000
8am to 5.30pm Mon - Fri

You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.

Use our webchat

Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.

Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.

Email us*

info@boltonathome.org.uk

*Please note: we ask that you report all repairs over the phone as we may need to take information from you, and/or confirm an appointment. To speak with a member of our team please call 01204 328000.

For all other queries please provide your name, address, and contact number along with a brief summary of your query. This will help us to resolve your enquiry or signpost to the relevant team.

Message us on Facebook

Available 8am to 5.30pm, Mon - Fri
Click here to message us on Facebook (opens in a new tab)

Visit our Valley House reception (open Monday to Thursday)

98 Waters Meeting Road
Bolton
BL1 8SW
8.45am to 4pm, Monday - Thursday