Visit our hub for money/energy advice, affordable recipes, social activities nearby, food pantries, healthy home living, digital and employment support, and more.
On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.
You can scroll down to see our main contact details, or tap here to see all our contact details on our main Contact us page.
Do you know the five steps to check that Fire Doors are safe? In this short video, Katie (from our Health and Safety Team) talks about the importance of Fire Doors and provides a five-step guide on how you can check they’re safe (call us on 01204 328000 if you think there’s something wrong with a Fire Door).
Katie also talks about how we’ll inspect your Fire Doors regularly – and why it’s crucial you grant us access into your home for these checks to take place. Stay safe by giving it a watch.
Power outages can be frustrating and even dangerous if not properly prepared for. But, with a bit of planning, you can ready for the next time the lights go out.
Here are 20 tips. We've included advice from Electricity North West and information about their Extra Care Register, which provides free advice and support in the event of a power cut.
If you think you’ve got a frozen pipe, don’t panic. There are a few things you can do to keep it from bursting and save yourself the hassle of a leak or flood.
Read on for a range of advice and how we can support you.
From Thursday 16 January, general customer and visitor parking at our Valley House office will be unavailable until Monday 3 February 2025. Disabled parking spaces will remain accessible.
During this time, more of our team will be working at Valley House to support each other as we introduce a new IT housing management system. Being together will help us make this change as smooth as possible.
Read on for full details.