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Did you know we do way more than just housing? We also offer support, advice, and activities if you need help with food and energy costs + more.

Visit our hub for money/energy advice, affordable recipes, social activities nearby, food pantries, healthy home living, digital and employment support, and more.

Welcome to Bolton at Home

We manage and maintain around 19,000 properties.

As well as providing homes, we offer a range of other services. These are available to our tenants, and some are open to other residents living in our communities. You can tap here to learn more about us.

On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.

You can scroll down to see our main contact details, or tap here to see all our contact details on our main Contact us page.

Latest news and updates from us

  1. Be One Homes – an update on our new name

    Be One Homes - an update on our new name and branding

    Last year, we announced our plans to change our name from Bolton at Home to Be One Homes.

    Our new name, Be One Homes, will legally change in April 2026. However, you will start seeing our Be One Repairs logo on our servicing and repairs vans from July 2025.

    25 Apr 2025 15:00

  2. Katie shares our five-step guide for checking Fire Doors are safe

    In this short video, Katie (from our Health and Safety Team) talks about the importance of Fire Doors and provides a five-step guide on how you can check they’re safe (call us on 01204 328000 if you think there’s something wrong with a Fire Door). 

    Katie also talks about how we’ll inspect your Fire Doors regularly – and why it’s crucial you grant us access into your home for these checks to take place.

    Unsure on how you’d check Fire Doors are safe? Stay safe by giving our short video a watch.

    24 Apr 2025 10:00

  3. Avoid Legionella: watch our video on keeping your water clean and safe

    There's a chance that the safety and quality of your water could have been affected by the growth of bacteria (such as Legionella) if you’ve been away from home for a bit - for example, if you've been on holiday, or in hospital. This could also be the case if you have showers or taps in your home that aren't used regularly.

    Inhaling small water droplets containing Legionella bacteria can lead to a lung infection called Legionnaires' disease - but there are quick steps you can take to keep your water clean and reduce the chances of Legionella being present in your water. Read on to watch our short video.

    15 Apr 2025 10:00

  4. Bolton’s revitalised Cheadle Square re-opens as a better space

    Bolton’s revitalised Cheadle Square re-opens as a better space

    A historic public space in Bolton Town Centre, Cheadle Square, has been officially reopened following a £40m housing-led regeneration project. Representatives from us, Bolton Council, and Step Places marked the completion of the new ‘pocket park’ within Cheadle Square, which was revitalised as part of the Neighbourhood Moor Lane development.

    15 Apr 2025 09:00
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Get in touch

Call us

01204 328000
8am to 5.30pm Mon - Fri

You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.

Use our webchat

Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.

Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.

Email us*

info@boltonathome.org.uk

*Please note: we ask that you report all repairs over the phone as we may need to take information from you, and/or confirm an appointment. To speak with a member of our team please call 01204 328000.

For all other queries please provide your name, address, and contact number along with a brief summary of your query. This will help us to resolve your enquiry or signpost to the relevant team.

Message us on Facebook

Available 8am to 5.30pm, Mon - Fri
Click here to message us on Facebook (opens in a new tab)

Visit our Valley House reception (open Monday to Thursday)

98 Waters Meeting Road
Bolton
BL1 8SW
8.45am to 4pm, Monday - Thursday