Welcome to Bolton at Home

We manage and maintain around 19,000 properties.

As well as providing homes, we offer a range of other services. These are available to our tenants, and some are open to other residents living in our communities. You can tap here to learn more about us.

On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.

You can scroll down to see our main contact details, or tap here to see all our contact details on our main Contact us page.

Latest news and updates from us

  1. Finding strength through support

    money advice imageRachel didn’t think she needed money advice. She was doing her best, getting by. But raising a child with additional needs isn’t easy, and when things got tighter, she reached out.

    18 Feb 2025 07:00

  2. Video: how we’ll deal with reports of antisocial behaviour in your neighbourhood

    No one should have to put up with antisocial behaviour. Following a suggestion from our Group Customer Scrutiny Panel, here’s a short video that explains:

    • what we class as antisocial behaviour or tenancy breaches, 
    • how and when you should report antisocial behaviour to us, 
    • what happens after you’ve reported something to us, 
    • and more.
    17 Feb 2025 11:00

  3. Litter pick success in and around Farnworth

    Litter pick success in and around Farnworth
    Over the last couple of weeks, our Neighbourhood Services Team has arranged community litter picks in three areas around Farnworth (as part of our 'Farnworth Focus' work**).

    A total of 48 bags of rubbish were collected, with further litter picks planned soon.
    Thanks to all those involved. 
    06 Feb 2025 07:00

  4. Live in a flat? We sent you a Fire Doors leaflet in January 2025 (or watch a video version of it here)

    Live in one of our flats? You should've now received our Fire Door Advice leaflet.

    Just tap on this article if you’d prefer to watch a short video where our Katie talks through the same topics as in the leaflet. You can download a PDF copy of it here, too.

    04 Feb 2025 13:00
Page 1 of 148 Next page Total results: 590

Get in touch

Call us

01204 328000
8am to 5.30pm Mon - Fri

You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.

Please note: we’re making some changes to our IT systems including putting much of the information about your home and tenancy in one place, so we can assist you more quickly. While we get ready for this upgrade, you might notice some delays when you contact us. We’re working hard to keep any delays short, and we’ll still be here to help with any urgent issues. We appreciate your patience as we make these improvements.

Use our webchat

Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.

Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.

Email us*

info@boltonathome.org.uk

*Please note: we ask that you report all repairs over the phone as we may need to take information from you, and/or confirm an appointment. To speak with a member of our team please call 01204 328000.

For all other queries please provide your name, address, and contact number along with a brief summary of your query. This will help us to resolve your enquiry or signpost to the relevant team.

Message us on Facebook

Available 8am to 5.30pm, Mon - Fri
Click here to message us on Facebook (opens in a new tab)

Visit our Valley House reception (open Monday to Thursday)

98 Waters Meeting Road
Bolton
BL1 8SW
8.45am to 4pm, Monday - Thursday