The Be One Homes logo.'

We’re excited to announce that from 1 April 2026, Bolton at Home will officially become Be One Homes.

We’ll still legally be known as Bolton at Home until then, but you’ll start seeing our new look much sooner.

Please continue to use the Bolton at Home website (this site) for information on reporting repairs, paying your rent, tenancy information, help with antisocial behaviour, and more for the time being. We'll let you know when to start using our new website for these things.

Welcome to Bolton at Home

We manage and maintain around 19,000 properties.

As well as providing homes, we offer a range of other services. These are available to our tenants, and some are open to other residents living in our communities. You can tap here to learn more about us.

On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.

You can scroll down to see our main contact details, or tap here to see all our contact details on our main Contact us page.

Latest news and updates from us

  1. Our Board vacancy closes at 9am, Monday 21 July 2025: could you or someone you know be a perfect fit?

    As a board member, you’ll help set our long-term strategic direction, support business planning, and oversee risk monitoring.

    We’re particularly interested in those with experience in strategic asset investment and/or property development. Insight into the social housing sector is a plus, but we’re open to those from comparably regulated and customer-focused sectors.

    We’re committed to equality and diversity, and we welcome applications from first-time board members. If you’re passionate about helping us provide homes and support services that enable people and communities to flourish, we’d love to hear from you.

    16 Jul 2025 09:00

  2. Reporting antisocial behaviour to us outside of office hours (July 2025 update)

    We have a new number for reporting antisocial behaviour outside of our office hours.

    If you’re experiencing any issues with antisocial behaviour, or have any concerns about how we’re dealing with these issues, please visit www.boltonathome.org.uk/tackling-asb for up to date contact details and further information on what we’ll do after you make a report.

    Please remember that serious crime, such as suspected drug crime and violent crime, should be reported direct to the Police, who have greater investigatory powers and tools. Always call 999 if someone is in immediate danger.

    02 Jul 2025 15:00

  3. Our Journey Ahead: 2025 to 2029

    We have a five-year business plan and each year we update you on our plans for the next five years. 

    You can now read our latest business plan. In it, you’ll find out how we’ll be delivering on our core purpose: to provide homes and opportunities to support people to build a better life.

    Read on to learn more and for a link to our latest business plan.

    02 Jul 2025 09:00

  4. We currently have four properties for sale in Bolton and Farnworth (by auction)

    For more information on these properties, please tap here:  www.boltonathome.org.uk/properties-for-sale.

    If you'd like to learn more about why we sell some of our properties, and how we're working to reduce the overall number of empty homes we have, tap here: www.boltonathome.org.uk/empty-properties.

    01 Jul 2025 14:00
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Get in touch

Call us

01204 328000
8am to 5.30pm Mon - Fri

You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.

Use our webchat

Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.

Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.

Email us*

info@boltonathome.org.uk

*Please note: we ask that you report all repairs over the phone as we may need to take information from you, and/or confirm an appointment. To speak with a member of our team please call 01204 328000.

For all other queries please provide your name, address, and contact number along with a brief summary of your query. This will help us to resolve your enquiry or signpost to the relevant team.

Message us on Facebook

Available 8am to 5.30pm, Mon - Fri
Click here to message us on Facebook (opens in a new tab)

Visit our Valley House reception (open Monday to Thursday)

98 Waters Meeting Road
Bolton
BL1 8SW
8.45am to 4pm, Monday - Thursday