The Be One Homes logo.'

We’re excited to announce that from 1 April 2026, Bolton at Home will officially become Be One Homes.

We’ll still legally be known as Bolton at Home until then, but you’ll start seeing our new look much sooner.

Please continue to use the Bolton at Home website (this site) for information on reporting repairs, paying your rent, tenancy information, help with antisocial behaviour, and more for the time being. We'll let you know when to start using our new website for these things.

Welcome to Bolton at Home

We manage and maintain around 19,000 properties.

As well as providing homes, we offer a range of other services. These are available to our tenants, and some are open to other residents living in our communities. You can tap here to learn more about us.

On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.

You can scroll down to see our main contact details, or tap here to see all our contact details on our main Contact us page.

Latest news and updates from us

  1. Events and activities for you and yours to get involved with this summer (2025)

    Each year, we organise and support a variety of summer activities for you and yours to enjoy. We also support Urban Outreach’s 'Bolton Lunches' project, which provides free packed lunches to children and young people throughout the summer holidays.

    Read on to see which activities we’ve planned for the 2025 school summer holidays, along with details on how to access this year’s Bolton Lunches scheme. We’ll keep this list updated as more activities are confirmed.

    Please note: some sessions may require advance booking. We’ve included a note for activities where this is the case.

    18 Aug 2025 10:00

  2. Your voice matters - join the Social Housing Resident Panel

    Your voice matters - join the Social Housing Resident Panel

    The Regulator of Social Housing is looking for new members to join the Social Housing Resident Panel - a national group of up to 250 tenants from across England who help shape the future of social housing.

    15 Aug 2025 09:00

  3. Find skills, jobs, and confidence at your local UCAN centre

    Discover how our UCAN centres offer job support, training, money advice, wellbeing activities and more, helping people build confidence and opportunities.

    Read on to hear from Vanessa (pictured), one of our community managers about her work and the valuable services available at our UCAN centres.

    14 Aug 2025 13:00

  4. Don’t miss the 2025 Bolton Food and Drink Festival from Friday 22 to Monday 25 August

    What are you up to this August Bank Holiday weekend? If you’re free, we’d recommend a visit to the 2025 Bolton Food and Drink Festival. Read on for the details.

    14 Aug 2025 11:00

  5. Building Safety High-Rise Action Days – event highlights

    Building Safety High-Rise Action Days – event highlights

    This summer, our Building Safety team led a series of targeted action days at our high-rise buildings. Colleagues joined residents, partners, and local agencies to help make our high-rise homes safer, cleaner, and more connected.

    13 Aug 2025 09:00
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Get in touch

Call us

01204 328000
8am to 5.30pm Mon - Fri

You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.

Use our webchat

Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.

Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.

Email us*

info@boltonathome.org.uk

*Please note: we ask that you report all repairs over the phone as we may need to take information from you, and/or confirm an appointment. To speak with a member of our team please call 01204 328000.

For all other queries please provide your name, address, and contact number along with a brief summary of your query. This will help us to resolve your enquiry or signpost to the relevant team.

Message us on Facebook

Available 8am to 5.30pm, Mon - Fri
Click here to message us on Facebook (opens in a new tab)

Visit our Valley House reception (open Monday to Thursday)

98 Waters Meeting Road
Bolton
BL1 8SW
8.45am to 4pm, Monday - Thursday