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Did you know we do way more than just housing? We also offer support, advice, and activities if you need help with food and energy costs + more.

Visit our hub for money/energy advice, affordable recipes, social activities nearby, food pantries, healthy home living, digital and employment support, and more.

Welcome to Bolton at Home

We manage and maintain around 19,000 properties.

As well as providing homes, we offer a range of other services. These are available to our tenants, and some are open to other residents living in our communities. You can tap here to learn more about us.

On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.

You can scroll down to see our main contact details, or tap here to see all our contact details on our main Contact us page.

Latest news and updates from us

  1. Housing rumours, explained

    Recently, there’s been talk on social media and other channels about empty homes, new builds, and who gets offered housing. These are important issues, and we know people care about them.

    We’ve updated three sections of our website to answer some of the questions we’ve seen come up the most – breaking down what’s true, what isn’t, and how decisions are made. Read on for the links.

    12 Jun 2025 16:00

  2. We're proud to help launch Bolton's Age Friendly Strategy for 2025 to 2028

    Bolton's Age Friendly Strategy 2025-2028 is all about making Bolton a fantastic place to grow older. It's a commitment to building a vibrant, supportive, and inclusive community where everyone feels safe, supported, connected, and empowered. Thank you to all involved.

    Keep reading to find out why it’s important, what’s inside, and how to access the full version.

    12 Jun 2025 13:00

  3. We currently have one property for sale in Bolton (by auction)

    For more information on this property, please tap here: www.boltonathome.org.uk/properties-for-sale.

    If you'd like to learn more about why we sell some of our properties, and how we're working to reduce the overall number of empty homes we have, tap here: www.boltonathome.org.uk/empty-properties.

    30 May 2025 17:00

  4. Your safety matters: here's how to report Cuckooing if you suspect someone is a victim

    You might not know about Cuckooing. It's where organised criminals take over the home of a vulnerable adult for criminal activity. 

    They might use the property to deal, store, or take drugs, to engage with sex work, as a place for criminals to live, or to financially abuse the tenant.

    Read on for a quick guide on how to spot the signs of Cuckooing and report it if you suspect someone is a victim.

    29 May 2025 12:00
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Get in touch

Call us

01204 328000
8am to 5.30pm Mon - Fri

You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.

Use our webchat

Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.

Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.

Email us*

info@boltonathome.org.uk

*Please note: we ask that you report all repairs over the phone as we may need to take information from you, and/or confirm an appointment. To speak with a member of our team please call 01204 328000.

For all other queries please provide your name, address, and contact number along with a brief summary of your query. This will help us to resolve your enquiry or signpost to the relevant team.

Message us on Facebook

Available 8am to 5.30pm, Mon - Fri
Click here to message us on Facebook (opens in a new tab)

Visit our Valley House reception (open Monday to Thursday)

98 Waters Meeting Road
Bolton
BL1 8SW
8.45am to 4pm, Monday - Thursday