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Did you know we do way more than just housing? We also offer support, advice, and activities if you need help with food and energy costs + more.

Visit our hub for money/energy advice, affordable recipes, social activities nearby, food pantries, healthy home living, digital and employment support, and more.

Welcome to Bolton at Home

We manage and maintain around 19,000 properties.

As well as providing homes, we offer a range of other services. These are available to our tenants, and some are open to other residents living in our communities. You can tap here to learn more about us.

On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.

You can scroll down to see our main contact details, or tap here to see all our contact details on our main Contact us page.

Latest news and updates from us

  1. Changes to our Concierge Service

    Changes to our Concierge Service

    Starting 1 April, changes affecting 497 households across 14 sites with CCTV and door entry systems connected to our Concierge Service began. These updates, communicated to residents over the past few months, aim to maintain smooth, secure services while ensuring affordability and cost efficiency. Read on for details.

    02 Apr 2025 12:00

  2. March 2025: make sure you’re up to speed on our policy for e-bikes/scooters, mobility scooters, and similar battery-powered devices

    Own (or plan on buying) an e-bike, e-scooter, mobility scooter, or similar battery-powered device? 

    Read on for a short video (3 mins) that explains our policy for safely storing and charging battery-powered devices like these.

    01 Apr 2025 10:00

  3. We currently have four properties going to auction on 16 April 2025

    To view the properties and auction details, please visit: www.boltonathome.org.uk/properties-for-sale.

    If you'd like to learn more about why we sell some of our properties, and how we're working to reduce the overall number of empty homes we have, please tap here: www.boltonathome.org.uk/empty-properties.

    01 Apr 2025 08:00

  4. Campbell House: an update on its future

    Campbell House: an update on its future

    While Campbell House in Farnworth, Bolton, closed as an extra care housing scheme, there are positive plans for its future. Local charity Backup will use the building for short-term accommodation for young people at risk of homelessness. Backup's proven expertise in managing similar projects means the building will be in good hands, providing much-needed support to young people in our community.

    Read on for more details about this positive change and the outstanding work Backup does.

    31 Mar 2025 15:00
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Get in touch

Call us

01204 328000
8am to 5.30pm Mon - Fri

You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.

Use our webchat

Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.

Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.

Email us*

info@boltonathome.org.uk

*Please note: we ask that you report all repairs over the phone as we may need to take information from you, and/or confirm an appointment. To speak with a member of our team please call 01204 328000.

For all other queries please provide your name, address, and contact number along with a brief summary of your query. This will help us to resolve your enquiry or signpost to the relevant team.

Message us on Facebook

Available 8am to 5.30pm, Mon - Fri
Click here to message us on Facebook (opens in a new tab)

Visit our Valley House reception (open Monday to Thursday)

98 Waters Meeting Road
Bolton
BL1 8SW
8.45am to 4pm, Monday - Thursday