1. Home

  2. We can help

    1. Sheltered and independent living
    2. Apply for a home
      1. Apply for a home in Bolton
      2. Apply for a home in Bury
      3. Apply for a home in Cheshire
      4. Apply for a home in High Peak
      5. Apply for a home in Manchester
      6. Apply for a home in Oldham
      7. Apply for a home in Rochdale
      8. Apply for a home in Salford
      9. Apply for a home in Trafford
      10. Apply for a home in Tameside
    3. Being a good neighbour
    4. Careline
      1. Careline wristband
      2. Bolton Carers Support
    5. Cost of living support
      1. Affordable recipes
      2. Healthy home living during colder weather
        1. Keeping you and your loved ones warm and healthy in colder weather
      3. Find social activities and support in Bolton (warm spaces)
      4. Food support
      5. Lowering your household bills - gas, electric & water
        1. Bills and meter reading
        2. How to use your heating controls
        3. Prepayment meters
        4. Saving money on water bills
        5. Gas and electricity debt
      6. Get free advice to lower your energy bills
        1. Tom and Asif's top energy-saving tips videos
    6. Domestic abuse and violence
    7. Tackling antisocial behaviour
      1. Report antisocial behaviour to us
    8. Getting into work
      1. Work experience opportunities for adults
      2. Working Wardrobe
    9. Safeguarding: what to do if you're worried about yourself or someone else
    10. UCAN centres
    11. Support for neighbours in dispute (Neighbourhood Mediation)
    12. Landlord services
    13. Mutual exchanges
    14. Support for Armed Forces Veterans

  3. Tenancy

    1. Affordable carpet and furniture options
      1. Donating or recycling furniture
    2. Commercial units
      1. Rent a commercial unit
      2. Information for current commercial unit leaseholders
    3. Ending a tenancy
    4. Ending a tenancy due to bereavement
    5. Home contents insurance
    6. Keeping your home secure
    7. Moving in tips
    8. Pre offer interview
    9. Pets
    10. Preparing for a Bolton at Home property
    11. Running a business from your home
    12. Tenancy fraud
    13. Tenancy support
    14. Useful information for new tenants
    15. Your tenancy FAQs

  4. Be involved

    1. Group Customer Scrutiny Panel
    2. Youth Scrutiny Panel
    3. Resident Voices Channel

  5. About

    1. A warm welcome to former Arcon Housing Association tenants
    2. Merger of Bolton at Home and Arcon into one organisation
    3. Our performance
    4. Cookies notice
    5. Equality and diversity
      1. Equality analysis
    6. Greenworks
    7. Governance and regulation
      1. Group Operations Committee
      2. Bolton at Home Group Board
      3. Group Audit and Risk Committee
      4. Group Development Committee
      5. Group HR Committee
      6. Group Governance Committee
      7. Meet our management team
    8. Expenditure reports
    9. Insurance
    10. Managing our business
    11. Our policies and strategies
    12. Our corporate documents
    13. Modern Slavery Act 2015
    14. We've signed the Together with tenants charter
    15. Procurement
    16. Social value
      1. Creating social value policy
      2. Working with our partners to deliver social value
      3. Working with our contractors & suppliers to deliver social value
    17. Your information

  6. Jobs

    1. Employee benefits

  7. Rent & money

    1. Ways to pay your rent
      1. How to use AllPay, our online payment system
    2. How we set your rent
    3. In credit on your rent account
    4. What to do if you have rent arrears
    5. Paying for Bolton at Home services
    6. Hoot Credit Union
    7. Help with money worries from our Money Advice Team
      1. What to do if you have money worries
      2. How to manage your money and budget
      3. Working out which debts to pay first
      4. Benefits advice
        1. Help with making a benefits claim
        2. Checking you're getting the right benefits
        3. Council Tax Support
        4. Universal Credit
        5. Universal Credit FAQs
        6. Housing benefit (HB)
        7. Bedroom tax
        8. Discretionary Housing Payment
        9. Discretionary Council Tax Reduction Scheme
        10. Benefit changes
      5. Affordable credit and loans
      6. Bank accounts
      7. Dealing with bailiffs
      8. Top Tips - How to prevent debt
      9. Emergency help with food or fuel
      10. Template letters and leaflets
      11. Local welfare provision
      12. Loan sharks

  8. News

    1. Bolton at Home on Bolton FM
    2. Quarter Turn

  9. Your home

    1. About our empty homes and the Lettable Standard
    2. Keeping you and your home safe (home and building safety advice hub)
      1. Using your windows safely
      2. Balcony safety
      3. Water safety in your home
      4. Join our Resident Building Safety Panel
      5. Our rules on smoking in and around your property
      6. Keeping communal areas clear and safe
      7. Download our Home Safety Guide for houses and flats
      8. Fire and gas safety animations
      9. Fire safety tips for your home
      10. Our latest Building Safety Updates
      11. Fire door advice for tenants
      12. View the latest Building Safety Case Information for your building
      13. Meter tampering: know the risks and stay safe
    3. Dealing with damp, condensation, and mould
    4. Garages and parking
    5. New build developments
      1. Affordable rent developments
      2. Rent to Buy developments
    6. Shared Ownership with Stonecross Homes
      1. Information for current shared ownership owners
        1. Shared ownership: your rights and responsibilities
        2. Information on shared ownership repairs
        3. Shared ownership rent & service charges
        4. Making improvements to your shared ownership home
        5. Making changes to your shared ownership lease
    7. Improvement programme
    8. Care and repair
    9. Our repairs and maintenance service
      1. How to report a repair
      2. Our Repairs Policy
        1. Repair priorities and timescales (Appendix A)
        2. Your general responsibilities for repairs (Appendix B)
        3. Our repair responsibilities and your repair responsibilities (Appendix C)
      3. Repairs how to videos
    10. Disabled adaptations
    11. Leaseholders
      1. Make changes on your lease
      2. Leaseholder rights and responsibilities
      3. Leasehold repairs
      4. Service charges and ground rent
      5. What do my service charges mean?
      6. Major works and improvements
      7. Improvements or alterations to your property
      8. Other information
    12. Home ownership
    13. Properties and land for sale

  10. Your area

    1. Community Engagement
      1. Community Development
      2. Community Engagement projects, campaigns and events
      3. Community Engagement Programmes and Partnerships
      4. Peer Navigators
      5. 16 Days of Activism against Gender-Based Violence
      6. Percent for Art
      7. Manbassadors
        1. The impact of Bolton Manbassadors
        2. Meet the Manbassadors
        3. Manbassadors videos
      8. Stay up to date with our Farnworth Focus Team
    2. Our environmental services
      1. Japanese Knotweed
      2. Giant hogweed
      3. Weeds we don't treat

  11. Contact

    1. Accessibility
    2. Translate this site
    3. Complaints, compliments and suggestions
    4. Know your rights as a social housing resident
      1. Four million homes
    5. You said, we did: how we've acted on your feedback