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Money Advice Team

Our Money Advice Team offer free, confidential and independent advice on a full range of money matters to anyone living in a Bolton at Home property. 

In 19/20, we secured 6.2 million in financial benefits and supported over 1000 households. If you have money worries, asking for help is not always easy, but once you do, we will help you every step of the way.

We can help you with the following:

Meet the team

Meet the team image

Hayley Lord

hayleyI’m Hayley and I manage the Money Advice Team. I’ve managed the Money Advice Team for the last seven years, where we have supported customers year on year with financial savings and ongoing support.

We offer a range of services including benefit entitlement checks, benefit application support, appeals, tribunals, debt management, negotiation with creditors, budgeting and so much more.

Please don’t hesitate to contact us on 01204 328000 to arrange an appointment with one of our advisors and we will be happy to help.

Rachel Carroll

Photo of Rachel, Money Advice Officer

Hi, my name's Rachel.

I'm a Welfare Rights Officer and I currently support customers with benefit and welfare advice from across Bolton including non-Bolton at Home tenants. 

Emma Jones

photo of Emma Jones, Money Advice Officer

Hi i'm Emma and I have been a Money Advice Officer for just under four years and I support customers in the Farnworth area.

I previously worked for Bolton Council as part of the Access Bolton team delivering housing benefit and council tax advice.

 

Carla Taylor

Photo of Money Advisor, Carla Taylor

Hi, i'm Carla. I’ve been a Money Advice Officer for two years and I currently support customers in the Blackburn Road and Brownlow way area.

Gemma Litherland

Photo of Money Advice Officer, Gemma Litherland

Hi I’m Gemma, I've been a Money Advice Officer for almost a year now. I currently support customers  Farnworth and Kearsley area.

Jo-Anne Maycox

photo of money advisor, Jo-Anne Maycox Hi, I'm Jo-Anne and I've been a Money Advice Officer for just over a year and support customers in the Tonge Moor area. 

 

Laura Booth

Photo of Money Advisor, Laura Booth

Hi, my name's Laura. I’ve been a Money Advice Officer for four years and I currently support customers in the Johnson Fold area. 

 

Karlston Kirk

Money advice officer karlston kirk Hi, I’m Karlston. I’ve been a Money Advice Officer for three and a half years.

I currently support customers in the Breightmet area.

Ogechi Ajet

photo of Money Advice Officer, Ogechi

Hi, I'm Ogechi and i've been a Money Advice Officer for six years. 

I support customers in the Deane and Great Lever areas. 

 

Tracey Wylie

Photo of Tracey Wylie, Money Advice Officer

Hi i'm Tracey. I've been a Money Advice Officer for three years and I support customers in the Breightmet area.


 

Leanne Crompton

Photo of Leanne Crompton, money advisor

Hi, my name is Leanne. I’ve been a Money Advice Officer for two years and I currently support customers in the Tonge Moor and Westhoughton area.


 

Get in touch

If you've money worries or debt issues, please contact our Money Advice Team on 01204 328000, or send them an email by clicking here for free, confidential help and support.

Other people who can help

All these services offer free and impartial help and support.

Bolton’s Money Skills
01204 331968
www.boltonsmoneyskills.org.uk

Hoot Credit Union 
01204 365024  
www.wisewithmoney.org.uk

Citizens Advice Bureau (CAB)
0844 826 9707  
www.boltoncab.co.uk

Money Advice Service
0300 500 5000
moneyadviceservice.org.uk

Stop Loan Sharks
0800 074 0878 or TEXT 60003

www.gov.uk/report-loan-shark

The IVA Specialists
0800 856 8569

www.iva.org