How we are regulated
Bolton at Home is regulated by the Regulator of Social Housing (RSH) which sets out the regulatory standards we are expected to comply with, these include:
Economic standards: Requirements focus on governance, financial viability, value for money and rent setting.
Governance-financial-viability standard 2018 -19.pdf [pdf] 261KB
Value-for-Money-standard-2018-19.pdf [pdf] 173KB
Rent-standard-2018-19.pdf [pdf] 230KB
Consumer standards: Requirements focus on quality of accommodation, repairs and maintenance, tenancy, neighbourhood management, anti social behaviour (ASB), tenant involvement and empowerment.
Home-standard 2018 - 19.pdf [pdf] 412KB
Tenancy-standard 2018 - 19.pdf [pdf] 370KB
Get in touch
Call us on: 01204 328109
Email us: govregteam@boltonathome.org.uk