Scrutiny panel

Darren Kirkland
I’m Darren and I am the chair of the Scrutiny panel.  I have been a tenant with Bolton at Home for 18 years.
I joined the Scrutiny Panel because I like helping others and also as a way of learning new skills to help me get back into work.

The things I enjoy most about being on the Scrutiny panel are:

• Meeting new people &
• Listening to the points of view of tenants and the staff at Bolton at Home.   

Doug Cunliffe

I'm Doug and I have been a tenant of Bolton at Home for over 20 years.

Over the 20 years I have been involved with various projects in the community. My latest role is being a member of the Scrutiny panel and as part of this I get to look at various policies and working practices to make sure they are fair to the tenant and Bolton at Home.

The things I enjoy most about being on the Scrutiny panel are:

• Having the opportunity to find out about all of
the work Bolton at Home does &
• Working with other panel members.

Olwyn Cunliffe

I’m Olwyn and I have been a tenant with Bolton at Home tenant for 10 years.

I joined the Scrutiny panel because I wanted to help suggest improvements to the different services within Bolton at Home which would benefit both tenants and staff members.  

The things I enjoy most about being on the Scrutiny panel are:

• Working together as a team and with staff members to come up with ideas for improvements to services &
• Being recognised and appreciated for the work that we do.

• Damp and condensation
• Disabled adaptations
• No access to properties
• Transfers
• Our Valley House office reception
• The complaints process