News

There's a chance that the safety and quality of your water could have been affected by the growth of bacteria (such as Legionella) if you’ve been away from home for a bit - for example, if you've been on holiday, or in hospital. This could also be the case if you have showers or taps in your home that aren't used regularly.

Inhaling small water droplets containing Legionella bacteria can lead to a lung infection called Legionnaires' disease - but there are quick steps you can take to keep your water clean and reduce the chances of Legionella being present in your water. Read on to watch our short video.

A historic public space in Bolton Town Centre, Cheadle Square, has been officially reopened following a £40m housing-led regeneration project. Representatives from us, Bolton Council, and Step Places marked the completion of the new ‘pocket park’ within Cheadle Square, which was revitalised as part of the Neighbourhood Moor Lane development.

We launched our Farnworth Focus project during Summer 2024. Based at Hesketh House (where we deliver a 'one stop shop' Community Hub/Pop-Up UCAN Centre), it brings together targeted support from various Bolton at Home and partner services - a bit like our previous project on the Great Holme estate in Great Lever.

Read on to watch a short video where Paula (our Community Engagement Team Manager) talks more about the project.

Last year, we announced our plans to change our name from Bolton at Home to Be One Homes.

Our new name, Be One Homes, will legally change in April 2026. However, you will start seeing our Be One Repairs logo on our servicing and repairs vans from July 2025.

How quickly would you be able to spot the signs of a faulty gas appliance in your home? And did you know that we’ll still need to carry out a gas inspection even if you’ve a gas supply meter but no gas appliances..?

Read on to watch our short animation (3 mins) where we’ll talk you through some quick but important things you should know with regards to gas safety in your home.

Did you know the government might have set up a savings account for your child when they were younger? Some families are unaware that there could be money waiting to be claimed, ranging from £250 to £2,000 or more.

If your child is under 18, check if they have a Child Trust Fund (CTF). If they're 18 or older, they can claim their money now. Read on for details.

Read on for a quick update on changes we’ve made to our urban care and neighbourhood (UCAN) services. As always, you can visit www.boltonathome.org.uk/ucan for the latest opening times.

Can you guess how many bags of litter our staff, primary school pupils, local businesses, residents, and councillors managed to fill during nine community litter picking events in Farnworth and Deane (as part of the Great British Spring Clean and Big School Clean Up from 21 March to 6 April 2025)? 

Read on to see photos, find out who was involved, and to see how many bags our staff and volunteers managed to collect.

Looking for free activities for you and yours to get involved with as we approach the Easter holidays in 2025? We've got you covered. 

Here's a full list of all the events we've organised or are involved with this year. They're all free, and there's no need to book in advance. We'd love to see you there.

Starting 1 April, changes affecting 497 households across 14 sites with CCTV and door entry systems connected to our Concierge Service began. These updates, communicated to residents over the past few months, aim to maintain smooth, secure services while ensuring affordability and cost efficiency. Read on for details.

Own (or plan on buying) an e-bike, e-scooter, mobility scooter, or similar battery-powered device? 

Read on for a short video (3 mins) that explains our policy for safely storing and charging battery-powered devices like these.

To view the properties and auction details, please visit: www.boltonathome.org.uk/properties-for-sale.

If you'd like to learn more about why we sell some of our properties, and how we're working to reduce the overall number of empty homes we have, please tap here: www.boltonathome.org.uk/empty-properties.

While Campbell House in Farnworth, Bolton, closed as an extra care housing scheme, there are positive plans for its future. Local charity Backup will use the building for short-term accommodation for young people at risk of homelessness. Backup's proven expertise in managing similar projects means the building will be in good hands, providing much-needed support to young people in our community.

Read on for more details about this positive change and the outstanding work Backup does.

In 2020 we set an important milestone of developing 1,400 new homes by 2026, and we’re on course to hit this target.

We set this goal because we’re committed to increasing the supply of affordable quality housing. This will help to ease waiting lists and provide more family homes. Developing new homes also benefits our current and future customers by increasing the housing options available.

Next in our series of quick home safety tips: smoke alarms. Remember: they can only save lives if they're working, so test them regularly.

Taking a moment to test your smoke alarm can provide immense peace of mind – and it could be crucial in protecting you and/or your family in an emergency.

You should check your smoke alarm at least once a month by pressing the test button until the alarm sounds.

For more home and building safety advice, tap: www.boltonathome.org.uk/building-safety to visit our Home and Building Safety Hub.

If you have access to communal areas, your tenancy agreement or lease will state that items should not be left in these areas.

Read on to watch a short video (2 mins) that explains our policy for items left in these areas. It’s an essential watch if you live in a building with communal areas.

We care about people and work to address the impact of antisocial behaviour on individuals and communities, so people feel safe, respected, and heard, and get peace of mind in time.

Read on to learn more about how we can support you if you’re experiencing antisocial behaviour and to see facts, figures, and costs linked with antisocial behaviour cases (there’s no cost to you if you’re a tenant).

The idea behind the event (organised by our Farnworth Focus Team) was to connect local people with some of Bolton’s fantastic support services – covering health and wellbeing, financial guidance, neighbourhood safety, the environment, volunteering, and more. Thanks to everyone involved for making this event a huge success.

Read on for photos from the event and to see which partners were involved.

Fancy helping out at any of these upcoming litter picking events organised by our Neighbourhood Services Team in Farnworth and Deane? 

They’re an opportunity for you to come together with like-minded residents and create brighter and healthier spaces for everyone to enjoy. Everyone’s welcome.

Read on for details of each event.

"Our (Apprentice) Building Surveyors play a key role in maintaining our stock and ensuring that our customers are happy, healthy, and safe in their homes. That's why recruiting the right people to represent the business in this role and training them to the required standard is something we take very seriously”.

Working across the business, our Apprentice Building Surveyors have continued to hone their skills as they work towards their qualifications - and they’ve been making real differences to customers’ lives in the process. Read on to learn more and meet our apprentices.

While you’re on our website – please make sure you've got a copy of our Home Safety Guide (we have versions for houses and flats).

They contain important information to help keep you, your family, and others safe in and around your home, with safety guidance on topics like fire, gas, electricity, asbestos, water hygiene, and more.

Read on for the download link.

Read on for a look at what will happen when you report antisocial behaviour to us.

We're sharing messages like this one to cut through some of the complexities of neighbourhood safety work, with refreshers on types of antisocial behaviour that we can help with, reporting procedures, and an understanding of how we address issues and can support one another.

We want to update you on some changes we’re making to our Bolton at Home social media channels. 

From 1 April, we’ll no longer be using our corporate account (@boltonathome) on the X social media platform (formerly known as Twitter) to communicate with customers.

We’re also launching an Instagram account in April. 

Read on to find out more, including the best ways to contact us.

Read on for a deeper look at some antisocial behaviour issues and how to report them.

We're posting messages like this one to cut through some of the complexities of neighbourhood safety work, with refreshers on types of antisocial behaviour that we can help with, reporting procedures, and an understanding of how we address issues and can support one another.

A huge thank you goes to all the residents and volunteers who got involved in our community litter picks. 

These were done over three days in three areas around Farnworth and Little Lever with over 82 bags of litter collected and 23 skips filled. Read on for details.

We're sharing messages like this one to cut through some of the complexities of neighbourhood safety work, with refreshers on types of antisocial behaviour that we can help with, reporting procedures, and an understanding of how we address issues and can support one another.

This week: we’ll explain our commitments if you’re experiencing antisocial behaviour, and what is/isn’t classed as antisocial behaviour. Read on for more.

Rachel didn’t think she needed money advice. She was doing her best, getting by. But raising a child with additional needs isn’t easy, and when things got tighter, she reached out.

Read on to watch a short video about her story.

Tackling antisocial behaviour and tenancy breaches is crucial, but this work is also challenging and can be misunderstood, which we know can sometimes lead to disappointment.

From listening to your reports, to taking appropriate action, we’re committed to resolving cases involving our customers.

Read on to learn more about how we'll deal with reports of antisocial behaviour.

No one should have to put up with antisocial behaviour. Following a suggestion from our Group Customer Scrutiny Panel, here’s a short video that explains:

• what we class as antisocial behaviour or tenancy breaches, 
• how and when you should report antisocial behaviour to us, 
• what happens after you’ve reported something to us, 
• and more.