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News from Bolton at Home

Here you'll find our most recent news articles, from important tenant updates and new housing developments, to new community initiatives and activities.

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Dealing with domestic abuse

Dealing with domestic abuse

Our commitment to customers and communities goes beyond providing homes, and includes helping to create safe living environments.

You can be confident in how we deal with domestic abuse and violence if you need help.

We were awarded national Domestic Abuse Housing Alliance (DAHA) accreditation in 2020 for the work we do in this area.

The accreditation guides our work alongside partners and stakeholders as we do what we can to deal with domestic abuse in Bolton and Greater Manchester. And it helps us in practice every day to have the greatest impact we can from within our organisation.

Over the course of a year, we typically support over 500 people experiencing domestic abuse.

Our dedicated team of domestic abuse service specialists are supported by colleagues across multiple service areas to help people stay safe in their home or relocate them if they need to leave an abusive household, while also providing access to money advice and other support services so that people can regain their independence and confidence when they start anew.

The accreditation process was challenging but means we have an organisation-wide focus to deal with domestic abuse, support victims and survivors, take action against perpetrators but also work with them as appropriate to stop reoffending.

We’re one of the country’s leading housing organisations for perpetrator management– that is working with people who’ve committed domestic abuse to help behaviour change.

While we were an early adopter of this approach, it has now become more embedded in policy nationally and we’re proud of the impact it has on changing lives.

If you’d like to know more about our Domestic Abuse and Violence Service, please visit:

How to get help

If you’re experiencing domestic abuse, or you’re worried about someone else, you can contact us in confidence by phoning 01204 329636 or 01204 327997.

You can also report safeguarding concerns to us on 01204 328008.

Always phone 999 if you or your children are at immediate risk of harm.

Take care.

Bolton at Home on air!

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We've partnered with Bolton FM to bring exclusive interviews from our staff live on-air!

You can learn more, and listen to our previous Bolton FM broadcasts by clicking here.

Latest TAP4 issue

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Our latest issue of TAP4 (issue 8) has landed and you can read it by clicking here.

In this issue:

  • Friendly faces in familiar places - Bolton Manbassadors
  • Tips from Tom to help with rising energy costs
  • Be aware of doorstep fraudsters
  • Your home repairs - we're getting back on track
  • Introducing Aptem
  • How we're improving our complaints system
  • Support for Bolton's street homeless - Hope for Change
  • A fresh start - giving support to people leaving hospital
  • Our staff talk you through Air Source Heat Pumps
  • "Money Advice has been an absolute lifelife"
  • Recognise your community heroes - Stars of the Community Awards 2022
  • Providing opportunities for young people

Your latest Quarter Turn issue

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Your latest Quarter Turn issue:

Quarter-Turn-issue 9-[pdf]-6MB

Each quarter, we send our printed Quarter Turn magazine to 4,800 customers living in our sheltered and extra care schemes, those receiving Careline and living in our general let and over 70s in our general let.