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Here you'll find our most recent news articles, from important tenant updates and new housing developments, to new community initiatives and activities.

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Eunice awarded Tenant Lifetime Contribution accolade

Eunice awarded Tenant Lifetime Contribution accolade

We’re delighted to say that Eunice Rowley has won the Tenant Lifetime Contribution Award at the annual Housing Heroes Awards.

Thanks for all the wonderful messages for Eunice that many of you shared with us via social media ahead of last night’s ceremony in Manchester.

The awards are organised by the Chartered Institute of Housing and Inside Housing magazine to recognise incredible work by people involved in social housing.

The judges told us that they were “blown away” by the kindness and willingness to give by all entrants in this category. They also said they were “very impressed” by the breadth and length of Eunice's contribution and the way she has adapted to continue being a strong tenant champion during the pandemic.

Hear, hear.

Thank you to Melanie Livesey (pictured second from the left) and Noel Sharpe (pictured next to Eunice, second from the right). Both supported Eunice at the awards. Melanie is a member of our Operations Committee, and also very involved in her local area, and Noel is our Deputy Group Chief Executive Officer.

Noel said: “Eunice has been completely selfless in giving her time, skills and considerable experience to making a big difference for tenants. She’s a leader of her local community and a shining example of what can be achieved with dedication and commitment. 

“Eunice has been involved with Bolton at Home and housing in Bolton for over 20 years in different tenant champion roles. Over this time, and longer as a volunteer, Eunice has consistently been a strong voice for tenants. Her contributions to better housing and customer facing services have been significant and will be long lasting.”

Thank you Eunice and many congratulations from all of us here. You’re an inspiration and thoroughly deserve this prestigious award.

Bolton at Home on air!

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You can learn more, and listen to our previous Bolton FM broadcasts by clicking here.

Tap4 issues

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This quarter, we thought you’d find our 2020/21 Annual Report more useful than a standalone issue of TAP4.

Why? Because it includes more detail on many of the topics we’d otherwise include in the latest TAP4 issue.

  • a breakdown of how we spent EVERY PENNY from each pound of rent you'd paid us, 

  • how building NEW BUILD HOMES benefits you, regardless of whether you live in one, 

  • and the exact number of COMPLAINTS we’ve received, as well as some examples of how we’ve learnt from them (such as missed appointments, fly tipping, and our Antisocial Behaviour Policy). 

Want to read a previous issue of TAP4? No problem. They're listed below:

Past TAP4 issues (newest first):

Click here to read TAP4 Issue 7

Click here to read TAP4 Issue 6

Click here to read TAP4 Issue 5

Click here to read TAP4 Issue 4

Click here to read TAP4 Issue 3

Click here to read TAP4 Issue 2

Click here to read TAP4 Issue 1