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Here you'll find our most recent news articles, from important tenant updates and new housing developments, to new community initiatives and activities.

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Hate Crime- know what it is and how to report it

Hate Crime- know what it is and how to report it

You’re victim of a hate incident if you experience hostility or prejudice towards you because of things that make you, you.

Someone might target your ethnicity, religion, sexual orientation, disability, gender, etc, to abuse you, vandalise your property or harass you.

It could be in-person or online, or happen to someone you care about.

Why do we need Hate Crime Awareness Week?

We stand together with others this National Hate Crime Awareness Week (9 to 16 October) to encourage victims to report incidents in confidence and to remind offenders that we won’t accept this behaviour.

Hate crimes are significantly under-reported and can escalate. Unfortunately some people don’t recognise such incidents as crimes and others might understandably lack the confidence to come forward about it.

By reporting them if they happen to you or someone else, you can help us and the police understand the extent of hate crime in your local area so we can deal with it more effectively. Your actions could prevent incidents from happening again and stop others from being victimised.

How to report it?

There are a number of ways you can report hate crime.

To contact the police, or speak to someone outside of Bolton at Home about it:

• Phone the police by calling 101

• Report it online via the True Vision website at

• You can find a list of phone numbers for other third party reporting centres in Bolton here:

You can also report it to us:

• Phone 01204 328000

• Email

• Contact our UCAN centre teams here:

You can find more information about hate crime here:

Take care.

Bolton at Home on air!

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We've partnered with Bolton FM to bring exclusive interviews from our staff live on-air!

You can learn more, and listen to our previous Bolton FM broadcasts by clicking here.

Latest TAP4 issue

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Our latest issue of TAP4 (issue 8) has landed and you can read it by clicking here.

In this issue:

  • Friendly faces in familiar places - Bolton Manbassadors
  • Tips from Tom to help with rising energy costs
  • Be aware of doorstep fraudsters
  • Your home repairs - we're getting back on track
  • Introducing Aptem
  • How we're improving our complaints system
  • Support for Bolton's street homeless - Hope for Change
  • A fresh start - giving support to people leaving hospital
  • Our staff talk you through Air Source Heat Pumps
  • "Money Advice has been an absolute lifelife"
  • Recognise your community heroes - Stars of the Community Awards 2022
  • Providing opportunities for young people

Your latest Quarter Turn issue

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Your latest Quarter Turn issue:

Quarter-Turn-issue 9-[pdf]-6MB

Each quarter, we send our printed Quarter Turn magazine to 4,800 customers living in our sheltered and extra care schemes, those receiving Careline and living in our general let and over 70s in our general let.