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News from Bolton at Home

Here you'll find our most recent news articles, from important tenant updates and new housing developments, to new community initiatives and activities.

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How we've stopped people from falling into homelessness during the pandemic

How we've stopped people from falling into homelessness during the pandemic
In this short film, Craig Hardman (our Head of Homefinder Services), Steve Lyons (our Housing Support Manager), and some of the partners we've worked alongside will tell you how we made sure those in crisis or at risk of homelessness had a home that was safe, warm, and comfortable as the pandemic shifted the circumstances for many.
You can watch the film below. Thanks to The Videobox ( for creating this short film.
To do this, our Homefinder team worked with staff from our Technical Services team (who ensured empty properties were ready for new tenants), as well as local partners like:
  • Bolton Council’s temporary accommodation team,
  • Urban Outreach Bolton,
  • Bolton Community Transport and Furniture Services,
  • Eckersleys Removals,
  • and others.. develop specific support packages for those desperately needing emergency housing during the pandemic.
As a result, our Homefinder team were able to provide a place to live for 73 individuals or families needing an urgent move between 23 March and 4 December.
For this work, we've been shortlisted for the UK Housing Awards (25 November) in the 'Homelessness Partnership of the Year' category, alongside Greater Manchester Housing First, a three-year pilot project that we support to secure homes for people sleeping rough or at risk of being homeless (which you can learn more about here:

Bolton at Home on air!

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We've partnered with Bolton FM to bring exclusive interviews from our staff live on-air!

You can learn more, and listen to our previous Bolton FM broadcasts by clicking here.

Latest TAP4 issue

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Our latest issue of TAP4 (issue 8) has landed and you can read it by clicking here.

In this issue:

  • Friendly faces in familiar places - Bolton Manbassadors
  • Tips from Tom to help with rising energy costs
  • Be aware of doorstep fraudsters
  • Your home repairs - we're getting back on track
  • Introducing Aptem
  • How we're improving our complaints system
  • Support for Bolton's street homeless - Hope for Change
  • A fresh start - giving support to people leaving hospital
  • Our staff talk you through Air Source Heat Pumps
  • "Money Advice has been an absolute lifelife"
  • Recognise your community heroes - Stars of the Community Awards 2022
  • Providing opportunities for young people

Your latest Quarter Turn issue

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Your latest Quarter Turn issue:

Quarter-Turn-issue 9-[pdf]-6MB

Each quarter, we send our printed Quarter Turn magazine to 4,800 customers living in our sheltered and extra care schemes, those receiving Careline and living in our general let and over 70s in our general let.