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News from Bolton at Home

Here you'll find our most recent news articles, from important tenant updates and new housing developments, to new community initiatives and activities.

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How we've stopped people from falling into homelessness during the pandemic

How we've stopped people from falling into homelessness during the pandemic
In this short film, Craig Hardman (our Head of Homefinder Services), Steve Lyons (our Housing Support Manager), and some of the partners we've worked alongside will tell you how we made sure those in crisis or at risk of homelessness had a home that was safe, warm, and comfortable as the pandemic shifted the circumstances for many.
You can watch the film below. Thanks to The Videobox ( for creating this short film.
To do this, our Homefinder team worked with staff from our Technical Services team (who ensured empty properties were ready for new tenants), as well as local partners like:
  • Bolton Council’s temporary accommodation team,
  • Urban Outreach Bolton,
  • Bolton Community Transport and Furniture Services,
  • Eckersleys Removals,
  • and others.. develop specific support packages for those desperately needing emergency housing during the pandemic.
As a result, our Homefinder team were able to provide a place to live for 73 individuals or families needing an urgent move between 23 March and 4 December.
For this work, we've been shortlisted for the UK Housing Awards (25 November) in the 'Homelessness Partnership of the Year' category, alongside Greater Manchester Housing First, a three-year pilot project that we support to secure homes for people sleeping rough or at risk of being homeless (which you can learn more about here:

Bolton at Home on air!

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We've partnered with Bolton FM to bring exclusive interviews from our staff live on-air!

You can learn more, and listen to our previous Bolton FM broadcasts by clicking here.

Tap4 issues

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This quarter, we thought you’d find our 2020/21 Annual Report more useful than a standalone issue of TAP4.

Why? Because it includes more detail on many of the topics we’d otherwise include in the latest TAP4 issue.

  • a breakdown of how we spent EVERY PENNY from each pound of rent you'd paid us, 

  • how building NEW BUILD HOMES benefits you, regardless of whether you live in one, 

  • and the exact number of COMPLAINTS we’ve received, as well as some examples of how we’ve learnt from them (such as missed appointments, fly tipping, and our Antisocial Behaviour Policy). 

Want to read a previous issue of TAP4? No problem. They're listed below:

Past TAP4 issues (newest first):

Click here to read TAP4 Issue 7

Click here to read TAP4 Issue 6

Click here to read TAP4 Issue 5

Click here to read TAP4 Issue 4

Click here to read TAP4 Issue 3

Click here to read TAP4 Issue 2

Click here to read TAP4 Issue 1