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Recognition for Danny, our Rising Star, and Hayley, our Inspirational Employee

Recognition for Danny, our Rising Star, and Hayley, our Inspirational Employee

Congratulations to two of our colleagues, Daniel Fitton and Hayley Lord, who were recognised for their commitment to both themselves and those they work with during 2020’s Direct Works Forum virtual awards ceremony, held on Monday 7 December.

Staff from across the organisation- especially those that work most closely with the pair- were thrilled to hear Danny had been awarded first place in the ‘Rising Star’ category, and Hayley first place in in the ‘Inspirational Employee’ category- titles that reflect the pair’s drive and dedication toward their careers.

Before finding out he’d come first, Danny was deservedly commended for his commitment to further his career in housing, which included enrolling onto a Higher National Certificate Building Studies course at Bolton University, self-funded, to gain the knowledge and qualifications he’d need to apply for a Technical Officer vacancy within our Surveying team.

But perhaps even more admirable was Danny’s perseverance throughout the journey. After initially being unsuccessful in his application for the role, his refusal to give up soon resulted in him making the transition from Trade Operative to Technical Officer- a role that seems a perfect match for ‘Rising Stars’ like Danny.

“I felt honoured to have been nominated in the first place, so to have actually won the ‘Rising Star’ award is amazing- I’m over the moon! I just want to say a massive thank you to my team for their support over the last few years.”

Hayley’s our Money Advice Manager and her well-deserved win painted a vivid picture of just how good she is at looking after her team. She joined Bolton at Home as a Management Support Officer before progressing to her current position as Money Advice Manager in 2014- and the fact that seven members of Hayley’s team independently nominated her for this award speaks a thousand words as to just how much of an ‘Inspirational Employee’ she really is.

“I’d just like to say a huge thank you to my team for nominating me. I’m genuinely thrilled to have won.”

Hayley’s skill in both leading and supporting the Money Advice Team has not only resulted in happy colleagues- but happy customers, too. During 2019 to 2020, the team supported over 1,300 households to secure a total of £6.5 million in financial gains, and they’re here for you or someone you know, too. Click here to learn more about how our Money Advice Team can help.

Bolton at Home on air!

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We've partnered with Bolton FM to bring exclusive interviews from our staff live on-air!

You can learn more, and listen to our previous Bolton FM broadcasts by clicking here.

Tap4 issues

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This quarter, we thought you’d find our 2020/21 Annual Report more useful than a standalone issue of TAP4.

Why? Because it includes more detail on many of the topics we’d otherwise include in the latest TAP4 issue.

  • a breakdown of how we spent EVERY PENNY from each pound of rent you'd paid us, 

  • how building NEW BUILD HOMES benefits you, regardless of whether you live in one, 

  • and the exact number of COMPLAINTS we’ve received, as well as some examples of how we’ve learnt from them (such as missed appointments, fly tipping, and our Antisocial Behaviour Policy). 

Want to read a previous issue of TAP4? No problem. They're listed below:

Past TAP4 issues (newest first):

Click here to read TAP4 Issue 7

Click here to read TAP4 Issue 6

Click here to read TAP4 Issue 5

Click here to read TAP4 Issue 4

Click here to read TAP4 Issue 3

Click here to read TAP4 Issue 2

Click here to read TAP4 Issue 1