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News from Bolton at Home

Here you'll find our most recent news articles, from important tenant updates and new housing developments, to new community initiatives and activities.

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See yourself (or someone else) as open-minded, empathetic, a people person, and up for a challenge?

See yourself (or someone else) as open-minded, empathetic, a people person, and up for a challenge?

Got a few hours a week to spare? Have a think about whether you’d be up for volunteering as a Mediator in our Resolve service.  

You’ll be working alongside our colleagues to support neighbours to resolve disputes and conflicts- and full training will be provided. 

With previous volunteer Mediators moving onto careers in the Police, housing, counselling, local government, and social work- you'll be set to develop new and existing skills, like: 

  • teamwork (our Mediators always work in pairs), 
  • solving problems and conflicts, 
  • working flexibly to adapt to customers’ needs, 
  • techniques to discuss disputes, identify feelings and move things forward, 
  • and more. 

If you’re still reading- it's likely you’re open minded, empathetic, a people person, and up for a challenge.  

So, if you’d like to get involved, email resolve@boltonathome.org.uk, or call: 

  • Cat Woodall-Crook on: 07789 031 622 
  • Zandra Morris-Richards on: 07768 144 498 
     

What does our Resolve service do? 

Sometimes, people need help to deal with difficulties with neighbours- and this is where our Resolve team comes in.  

Our mediators don’t take sides, judge, or advise. They identify key problems and how they affect those involved, helping neighbours in dispute to better understand each other. Mediators then help neighbours reach written agreements to end these disputes. 

Learn more about Resolve at: www.boltonathome.org.uk/neighbourhood-disputes

Bolton at Home on air!

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We've partnered with Bolton FM to bring exclusive interviews from our staff live on-air!

You can learn more, and listen to our previous Bolton FM broadcasts by clicking here.

Latest TAP4 issue

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Our latest issue of TAP4 (issue 8) has landed and you can read it by clicking here.

In this issue:

  • Friendly faces in familiar places - Bolton Manbassadors
  • Tips from Tom to help with rising energy costs
  • Be aware of doorstep fraudsters
  • Your home repairs - we're getting back on track
  • Introducing Aptem
  • How we're improving our complaints system
  • Support for Bolton's street homeless - Hope for Change
  • A fresh start - giving support to people leaving hospital
  • Our staff talk you through Air Source Heat Pumps
  • "Money Advice has been an absolute lifelife"
  • Recognise your community heroes - Stars of the Community Awards 2022
  • Providing opportunities for young people

Your latest Quarter Turn issue

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Your latest Quarter Turn issue:

Quarter-Turn-issue 9-[pdf]-6MB

Each quarter, we send our printed Quarter Turn magazine to 4,800 customers living in our sheltered and extra care schemes, those receiving Careline and living in our general let and over 70s in our general let.