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Universal Credit migration notice letter

Universal Credit migration notice letter
If you receive Child Tax Credit, Housing Benefit, Income Support, Income-based Jobseeker’s Allowance, Working Tax Credit or Income Related Employment and Support Allowance, you might get a ‘Universal Credit migration notice letter’ from the Department for Work and Pensions (DWP).
The letter is part of a phased approach by the DWP to moving more people receiving these six ‘legacy’ benefits over to Universal Credit.
Around 250 households across Bolton will be contacted at first, so the phasing will be spread out over time and span tenants and residents.
We understand that everyone who gets a letter will have their entitlement to Universal Credit assessed against their current legacy benefits, with top up payments known as transitional protection available for eligible claimants whose entitlement would otherwise have been reduced because of the change.
This should ensure you’ll receive the same entitlement as on the legacy system at the point you move to Universal Credit and this will continue unless your circumstances alter.
The letter will explain you need to make a claim for Universal Credit within three months.
If you get a letter and want more information- a helpline is included on the letter; you can get support at the Jobcentres on Great Moor Street, Blackhorse Street or Orlando Bridge; or you can phone us on 01204 328000.
If you don’t receive a letter at this time, you’ll continue to receive your benefits as normal and we suggest you wait until the DWP writes to you before applying for Universal Credit to make sure you don’t lose transactional protection payments that you might be eligible for.
Please phone us on 01204 328000 if you have any questions, concerns or would appreciate some money or benefit related advice.
Take care.

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You can learn more, and listen to our previous Bolton FM broadcasts by clicking here.

Latest TAP4 issue

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Our latest issue of TAP4 (issue 8) has landed and you can read it by clicking here.

In this issue:

  • Friendly faces in familiar places - Bolton Manbassadors
  • Tips from Tom to help with rising energy costs
  • Be aware of doorstep fraudsters
  • Your home repairs - we're getting back on track
  • Introducing Aptem
  • How we're improving our complaints system
  • Support for Bolton's street homeless - Hope for Change
  • A fresh start - giving support to people leaving hospital
  • Our staff talk you through Air Source Heat Pumps
  • "Money Advice has been an absolute lifelife"
  • Recognise your community heroes - Stars of the Community Awards 2022
  • Providing opportunities for young people

Your latest Quarter Turn issue

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Your latest Quarter Turn issue:

Quarter-Turn-issue 9-[pdf]-6MB

Each quarter, we send our printed Quarter Turn magazine to 4,800 customers living in our sheltered and extra care schemes, those receiving Careline and living in our general let and over 70s in our general let.